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Advanced Management Skills - Heavener

Thursday, March 8, 2012 from 10:00 AM to 5:00 PM (CT)

Heavener, OK

Advanced Management Skills - Heavener

Ticket Information

Type Remaining End     Quantity
librarian 15 tickets Ended Free  

Event Details

Advanced Management Skills

6 hour class / .62 CEU

A. Time and stress management

B. Personnel issues

1. Laws (e.g. FLSA, Family Medical Leave, ergonomics, ADA, etc.

2. Hiring staff, interviewing skills, job descriptions

3. Supervisory skills

4. Staff training

5. Evaluation

C. Working with library supporters

1. Managing volunteers

2. Working with Friends group

D. Safety issues for library staff and customer

 

Upon completing this class, students will have knowledge of:

  • strategies to effectively manage time and minimize stress
  • state and national laws affecting library personnel
  • the development of written job descriptions for use in recruiting and selecting competent staff
  • the training, supervision and performance evaluation of staff
  • skills used to encourage and develop positive staff-patron relationships
  • techniques to initiate and maintain community contacts and to develop local library support groups such as Friends, volunteers and foundations
  • techniques to ensure the safety of library staff and customers

 

 

 

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